Wow. That's a really ugly photo of my representative. Can I send you a better one?
Yes. Absolutely. Please. We try to find the best available photo but if you have a nicer version, especially if he/she likes it more, or it's the official one, please email it to us here.
I have a suggestion for a new feature or additional information for the app.
Awesome. We'd love to hear from you. Please email us here and we'll talk it over. Each of our apps have been updated several times a year and most of the new features are from requests from folks like yourself. Please note that if it involves additional data, we might push back a little. To keep costs down for you and us, we have to focus on a subet of all information we'd prefer to offer.
I found some information that is wrong. How I let you know?
We set up a nifty system inside each app. Every information page has a "Send a Correction" button at the bottom. Please tap on that and explain what is incorrect. It will send us an email and we will fix it, usually that day. If you have a Pro version of our apps, the next time you open it, the information will correct itself automatically. We update our apps everyday and appeciate anything you find that is not up-to-date.
How often are these apps updated?
Almost everyday. We make calls to each member of Congress as well as state legislatures on a quarterly basis. In between, we update our databases whenever we become aware of a change. You can help by letting us know that something is not correct on each information page. We follow up on every lead. All "Pro" apps update automatically while lower-priced "Plus" and "Standard" apps get App Store updates.
Do I have to pay for updates?
Yes. Each new session of Congress or state legislature (every two years), we ask for an update fee. Compared to what you would pay for a new paper version of the directory, we feel this is is quite a fair price to pay. That said, you do not need to update the app for it to continue working, albeit with old information.
What about my state/country?
We are continuously evaluating which apps to build. In most cases, large states are best because they have large groups of smartphone users. We work with local partners to get the data entered. Still, we have also built apps for states with comparatively smaller populations sponsored by a private firm or an association. Please contact us for more information.
I have another issue not listed here.
No problem. Send an email here and we'll get back to you ASAP, usually today.